TripAdvisor recently launched a new airlines review service, which measures feedback from 350 million users, with flight reviews from 48 countries in 29 languages covering every major carrier worldwide. Based on these reviews, Jet2.com is the UK’s best airline and 10th best in the world. No other British airline makes the list.
The review service shows that Jet2.com scores particularly well for customer service, cleanliness, value for money, check-in, boarding, and its generous 22kg baggage allowance.
Steve Heapy, CEO of Jet2.com and Jet2holidays said, “There is no better tribute than the feedback of passengers, so for Jet2.com to be ranked as the best UK airline based on their reviews is an outstanding achievement and one we are very proud of.
“We strive to give passengers the very best experience possible and it goes to show that Jet2.com’s friendly low fares formula, supported by fantastic customer benefits such as our generous 22kg baggage allowance, friendly flight times, 0% credit fees, and comfortable seating really is working. It is also testament to the brilliant work that our employees do every single day.”
The top 16 airlines in the world all received an average rating of 4.5 stars, and were then ranked based on the highest percentage of five-star reviews. The best airlines are as follows:
- Singapore Airlines
- Air New Zealand
- Qatar Airways
- THAI Smile
Jet2.com started flying from Belfast International Airport in 2004 and today flies to 17 destinations from the airport. It recently announced plans to unveil its eighth UK base at Birmingham Airport.
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